Store contact guide
A direct route to product, order and policy support.
Customer support
Email: support@helinoxg.shop
Phone: 814-942-9073
Support availability: Weekdays 9 AM to 5 PM
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Store operator
Helinox is an online store operated by helinoxg. The official storefront is helinoxg.shop.
Business information
Legal operator: helinoxg
Business address: 2905 Custer St, Manitowoc, Wisconsin, 54220, United States
Storefront: helinoxg.shop
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2905 Custer St, Manitowoc, Wisconsin, 54220, United States.