About us

Shopping at Helinox

How the catalog, support and policy information fit together.

Shopping information

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Current catalog

This storefront currently contains 154 selected products. Current collection areas include Selected products, Replacement Parts, Gear, Chairs. Product descriptions, prices and availability are displayed on the relevant product pages.

Customer support

Email: support@helinoxg.shop
Phone: 814-942-9073
Support availability: Weekdays 9 AM to 5 PM

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2905 Custer St, Manitowoc, Wisconsin, 54220, United States.

Store operator

Helinox is an online store operated by helinoxg. The official storefront is helinoxg.shop.

Business information

Legal operator: helinoxg
Business address: 2905 Custer St, Manitowoc, Wisconsin, 54220, United States
Storefront: helinoxg.shop